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Susan Reis is an accomplished Strategy Executive at BSG since May 2011, where responsibilities include defining strategic direction, partnering with clients to execute business strategies, and focusing on transformation management and operational excellence. Prior experience includes serving as GM: People Effectiveness at Nedbank from June 2006 to May 2010, emphasizing the importance of a large workforce in driving client intimacy and competitive advantage, as well as Regional General Manager for the Western Cape Branch Networks at Nedbank from March 2000 to April 2006, executing national strategies at a regional level. Educational credentials include a Postgraduate Coaching Certificate from Stellenbosch University and a Postgraduate degree in Business Administration and Management from Henley Business School.