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Jessica Potts, CPCU, AIS, CLCS, serves as a Commercial Account Manager at Boyd, Shackelford, Barnett & Dixon, LLC (BSBD Group) since July 2022. Prior experience includes roles as Client Service Consultant and Account Manager at Holmes Murphy & Associates from June 2016 to June 2022, and internships at The University of North Texas and Zurich North America, where responsibilities encompassed documentation processing, data analysis, workflow management, and advanced Excel tasks. Jessica Potts holds a Bachelor's Degree in Risk Management and Insurance, with a minor in Decision Sciences, from the University of North Texas, completed in 2016.