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Michael Marsh is an experienced Information Technology Support Specialist who has worked at BS&A Software since May 2013. Prior to that, Michael worked at Wide Open West from 2008 to April 2013 as a Telephony Specialist/Tier III Technical Support. In their current role, Michael assists with troubleshooting telephone and high speed internet issues and maintains accurate records for billing and provisioning information. Michael also has experience as a Technical Support Specialist, where Michael received inbound calls for television, high speed internet, and telephone troubleshooting. Michael graduated from Charlotte High School in 2006.