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Shayne K. Osceola is the Director of Training and Development at BSA Claims Solutions since May 2023, bringing extensive experience in the insurance and claims industry. Previous roles include Claim Litigation at National General Insurance, as well as operating Shayne K. Osceola Independent Adjusting LLC. Shayne K. Osceola has also served as a Commercial P&C Agent - Risk Management at Willis Towers Watson, a Consultant at MetLife, and as a Corporate Claims Trainer at State Farm. Additional experience includes managing claim litigation at Allstate and working as an Independent Adjuster. Educational background includes a Bachelor of Science in Political Science, Sociology, and Business from Florida State University, alongside a pilot degree from Leading Edge Aviation and an Associate of Arts from Florida State College at Jacksonville.