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Stefaan Vanthuyne has extensive experience in the aviation and customer service industries, currently serving as Process Manager Baggage and previously as Duty Manager Customer & Passenger Services and Customer Service Officer at Brussels Airport Company since August 2013. Prior experience includes a role as a Docent at SYNTRA Brussel from September 2012 to June 2015, a Business Travel Counselor at American Express Business Travel from August 2010 to July 2013, and a Customer Service Agent at US Airways from 2008 to August 2010. Stefaan Vanthuyne holds a Bachelor's degree in Tourism, Management, and Recreation from Erasmus Hogeschool Brussel, obtained from 2002 to 2005.