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Isabelle Coppens is an accomplished professional with extensive experience in etiquette and strategy consulting. Since 2019, Isabelle has owned Gracious Manners, offering etiquette workshops, guest speaking, and coaching. Isabelle also serves as an etiquette instructor at the School for Butlers & Hospitality. At Brussels Airport Company, Isabelle has held roles as Mobility Services Manager and Commercial Development Manager since March 2014. Prior experience includes a managerial role at Arthur D. Little and a business analyst position focusing on strategy consulting. Isabelle holds a Master's degree in Civil Engineering from KU Leuven and has furthered education in business and etiquette through Vlerick Business School and the International Etiquette & Protocol Academy of London.