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Ivan Lago has a strong background in business intelligence and data analysis, with experience working at companies like BRP and Touring Club Suisse. Ivan's technical skills include working with Salesforce, Zuora, SQL Server Management Studio, and Excel reporting tools. Ivan has also worked as an ETL/BI Developer and Junior Lecturer in programming. With a Master's degree in Information Technology, Ivan is well-equipped to handle complex data analysis tasks and implement operational dashboards for monitoring key metrics.