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Shivam has a diverse work experience spanning across various companies and roles. In 2016, Shivam started working as a Content Writer at The Talking Indian and continued in this role until January 2018. In 2018, Shivam joined HighRadius as a Sales Intern for four months before transitioning to the role of Associate Solution Principal for the rest of the year. In 2019, Shivam was promoted to Solution Principal and held this position until December 2019. From January 2020 to June 2021, Shivam served as a Senior Solution Principal at HighRadius. In 2021, Shivam joined Whatfix as a Territory Sales Representative and worked in this position until May 2022. Currently, Shivam is employed at BrowserStack as a Strategic Account Executive, starting in May 2022.

Shivam's education history includes a Bachelor of Technology - BTech degree in Electrical and Electronics Engineering from KiiT University, which they obtained from 2014 to 2018. Prior to that, from 2012 to 2014, they completed their Higher Secondary education at St. Thomas School Ranchi, focusing on Science subjects. Before that, from 2000 to 2012, Shivam attended St Thomas Public School in India, although specific degree and field of study information is not provided for this period of their education.

In addition to their formal education, Shivam has obtained certifications in "Selling with Stories, Part 1: What Makes a Great Story?" and "3 Simple Steps to the Perfect Sales Pitch" from LinkedIn. Shivam acquired these certifications in June 2022 and May 2022, respectively.