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Louise Mack currently holds the position of Assistant Manager at Browns the Diamond Store since August 2023, where responsibilities include supporting daily operations and contributing to brand promotion. Prior to this role, Louise gained substantial experience at Emson Haig from October 2017 to August 2023 as Deputy Manager and Swarovski Manager, overseeing key aspects of the business. Louise also spent time on the management team at Swarvoski from June 2017 to September 2019 and served as City Manager at Jones Bootmaker from September 2007 to March 2017, highlighting a strong background in retail management and brand representation.