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Robert manages strategic direction, client profitability, staffing and client satisfaction for our account service teams in the Western region. He focuses on client interaction and consistent improvement in our consulting areas by contributing to the direct support of key customers. He ensures the delivery of quality, evidence-based consulting and acts as an extension of our client's benefits team.

Robert joined Pacific Resources in 2013. Prior to joining our team, he worked in claims and account management at Liberty Mutual, where he focused on disability claim operations and the oversight of STD and LTD. He also managed a book of leave, disability and life business for national account clients. He has nearly 15 years of experience in the insurance industry.

Robert earned a bachelor's degree from Arizona State University.