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Oswaldo Berrios is currently a Scheduling Coordinator and Legal Assistant focusing on Worker's Compensation at Brooks Law since August 2022. Prior to this, Berrios held various roles at Concentrix from September 2011 to April 2022, including Operations Team Lead, Quality Assurance Specialist, and Retention Specialist. From March 2009 to August 2011, Berrios worked at SYKES as an Operations Team Lead and Travel Agency Specialist. Berrios attended Universidad Don Bosco from 2006 to 2009.