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Michelle Stephen-Farris is an experienced healthcare administrative professional currently serving as the Administrative Manager at Brookdale University Hospital and Medical Center since January 2023. Prior to this role, Michelle was the Practice Manager at BronxCare Health System from November 2011 to January 2023, where responsibilities included ensuring quality service, developing improvement strategies, and managing a multi-physician medical practice while addressing patient concerns. Previously, Michelle worked as an Administrative Assistant within the same organization and as an Administrative Coordinator at Interfaith Medical Center. Educationally, Michelle holds a Bachelor of Arts in Public Administration and an Associate degree in Criminal Justice, both from John Jay College of Criminal Justice.