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Nicole Adams has a diverse work experience. Nicole started their career at Bronson Healthcare in 2004, where they held various roles. Nicole worked as a Certified Medical Assistant for Trauma Service and Interventional Radiology from 2004 to 2010. In this role, they managed multiple clinic schedules, assisted with organization and compliance, and conducted patient assessments. From 2010 to 2015, they served as a Trauma Administrative & Injury Prevention Assistant, focusing on maintaining compliance and coordinating trauma-related courses and events. Nicole then transitioned to the role of Human Resources Analyst from 2015 to 2017, where they provided database management and assistance with HR benefit needs. Since 2017, Nicole has been working as a Team Lead for Asset Management (Information Technology) at Bronson Healthcare. In this role, they lead a team in providing IT hardware and supports system maintenance and upgrades. Additionally, they analyze existing business processes for feasibility and improvement opportunities. In 2013, Nicole also served as a Matter of Balance Lay Coach at the Area Agency on Aging and Health & Community Services. Their role involved coaching and working with the community to reduce fear of falling among older adults. Overall, Nicole has extensive experience in various roles within healthcare and HR.

Nicole Adams earned a Bachelor of Applied Science (B.A.Sc.) degree in Business Management from Cornerstone University, where they studied from 2015 to 2017. Prior to that, they attended Kalamazoo Valley Community College from an unspecified start year until 2014, focusing on Healthcare and Business but not completing a degree. Additionally, Nicole obtained certifications in Crucial Conversations from the Crucial Conversations Training institute in 2023 and in Hardware Asset Management Specialist Certification from ITAM Institute in 2022.