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Joel Bright has a diverse work experience. Joel worked at Broadway.com from 2008 to an unknown end date, where they held various roles such as Senior Supervisor in the Manhattan Sales and Service Center. In this position, they managed a team of over 20 staff and was responsible for sales and customer service for individual theater tickets and gift certificates. Joel also oversaw subscriber relations in twenty national markets via phone and email. Joel's responsibilities included maintaining schedules, reviewing time sheets, coaching and developing staff, updating training manuals, and coordinating recruitment. Joel also handled sales-related tasks such as resolving guest issues, troubleshooting financial transactions, and providing theater and city attraction information. Before joining Broadway.com, Joel worked at Carnival Cruise Line from 2004 to 2008 as an Entertainment staff and main-stage performer. In this role, they were responsible for passenger and crew emergency training, leading shipboard entertainment and activities, and performing in main-stage shows.

Joel Bright completed their high school education at Cuyahoga Falls High School from 1997 to 2001. Following that, they enrolled at The University of Akron from 2001 to 2002, where they studied Musical Theatre with an emphasis in Dance.