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Karen Reeves has extensive experience in group sales and customer relationship management, currently serving as Group Sales Manager at Broadway Dallas since 2021. Previously, Karen held the same title at Medieval Times from 2013 to 2020, where responsibilities included developing client relationships and enhancing customer experiences. Karen's career also includes a role as Box Office Supervisor at House of Blues between 2011 and 2015, and as Group Marketing Manager at American Airlines Center from 1997 to 2013, focusing on marketing, advertising, and sales for group events. Karen holds multiple degrees, including a Master's in Creative Writing from Southern New Hampshire University, alongside a Master's in Communications and a Bachelor's in Business/Communications, showcasing a strong educational background relevant to the fields of marketing and sales.