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Ian Heggs began their work experience as a Client Executive at PeopleSoft UK Ltd in 2000, where they stayed until 2005. Ian then joined BroadVision, starting as an Account Manager for the NEMEA region before becoming the Regional Manager for NEMEA, responsible for sales strategy and territory plans. After that, they served as the EMEA Director of Business Operations and the GM of Global Services. Their most recent role at BroadVision was the VP and GM of EMEA. Ian retired in January 2018.

Ian Heggs attended Wilmslow Grammar School from 1970 to 1977. Following that, they pursued higher education at the University of Leeds from 1977 to 1980, obtaining a Bachelor of Arts with Honors degree in Geography.