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Jennifer Crosland is an accomplished project manager and business process analyst with extensive experience in guiding product development and improving operational efficiencies. Currently serving as a Project Manager at Broadmoor Solutions Inc since April 2020, Jennifer oversees the Market Access Performance product development, collaborating with various stakeholders to align product roadmaps with business goals. Previous roles include Project Leader at Broadmoor Solutions Inc, Business Process Analyst at iBusinessSolution, and Business Systems Analyst at Collabera for Metlife, among others. Jennifer's expertise spans business process design, statistical analysis, and IVR application improvements, all underpinned by a foundational education in Business Management from Scranton Technical High School.