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Wayne Hook has a long history of work experience in the telecommunications industry. Wayne began their career in 1998 as an Operations Manager at Integrated Voice and Data Systems, where they were responsible for installations and service of various telephony systems. In 2000, they moved to Expanets as Director of Operations, where they were responsible for all implementations, service and maintenance. In 2004, they took on the role of VP at TLC Office Systems, where they were responsible for communications systems, carrier services, imaging solutions, document storage and retrieval, and managed print services. In 2017, they became VP of Sales & Marketing at Co-nexus, where they were responsible for overseeing all sales and marketing. In 2018, they moved to Co-nexus Communication Systems as Senior Sales Manager, where they managed the best sales team in the history of communications. Wayne Hook currently works as a Network Operations Center Technician at Broadband Dynamics since 2022.

Wayne Hook holds a degree in Business Economics with a focus in Finance & Global Economics from SC. Wayne has obtained several certifications, including Mitel MiVoice Office 250 from Mitel LMS in March 2019, Certified in Convergent Network Technologies (CCNT) from CompTIA in January 2019, Mitel Business 3300 from Mitel LMS in April 2019, and Toshiba Engineering.