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Jennifer Smith has a diverse work experience spanning over multiple industries. Jennifer is currently the Vice President of Operations at Broadband Dynamics, a position they have held since November 2022. Prior to this, Jennifer worked at CompliancePoint Litigation Support Services, where they held various roles including Data Analysis Consultant, Director of Regulatory and Technical Consulting/Expert Witness, and Senior Manager of Regulatory and Technical Consulting from 2019 to 2022.

Before joining CompliancePoint, Jennifer was the Director of Technical Support and Service Delivery at Broadband Dynamics from 2015 to 2019. In the earlier years of their career, they served as the Chief Technology Officer at CallAssistant from 2009 to 2015 and as the V.P. of Software Development at All Things Family from 1994 to 2009. Jennifer's first professional role was as a Software Developer at Cummins Intermountain from 1990 to 1994.

Jennifer Smith attended Weber State University from 1990 to 1994, where they obtained a Bachelor of Science degree in Computer Information Systems.