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Ben Jackson started their work experience in 2005 as a Technical Administrator at reed.co.uk. Ben then took on roles such as Search Engine Optimization Specialist, Operations Specialist, and Technical Operations Manager. In 2016, they became self-employed as a Cloud Migration & Innovation Specialist. During this time, they also served as the Managing Director at CWJ Systems LTD, where they handled various aspects of IT and property mobilization consultancy. In 2017, they joined British Land as a Technical Mobilization Consultant and later took on roles such as In Buildings Technology Manager and Interim In-Building Technology Operations Lead. Currently, they are the Head of Property Technology at British Land, responsible for technology integration and operational requirements across the company's property portfolio.

Ben Jackson attended Shenfield High school but did not obtain a degree. From 1994 to 2000, they attended Shenfield Technical school, where they studied Biology, English Literature, Classic Art, and IT. Ben also holds a certification as a Google Apps Certified Administrator from Google, although the month and year of obtaining the certification are not specified.