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Peter Suarez is a seasoned professional in emergency services and customer resolution, currently serving as a Customer Resolution Agent at British Gas since August 2023. Prior experience includes a significant tenure at Essex County Fire and Rescue Service, where Peter held the positions of Group Manager (Control) and Group Fire Control Officer from February 2011 to September 2023. Prior to that, Peter worked at London Fire Brigade as Operations Manager from October 2001 to February 2011. Peter earned a Postgraduate Certificate in Management Studies from Writtle University College in 2011.