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Sandhya Singh is a results-oriented professional with over 10 years of experience in technical support and customer relations, including 7 years of expertise in Salesforce. Currently serving as Lead Production Support at Moody's Analytics since January 2022, Sandhya also holds the position of Manager Salesforce CRM at British Council since April 2015. Previous roles include Senior Product Support Engineer at HCL Technologies Ltd, Senior Process Associate at Albion Global Infotech, Senior Technical Support Expert at iYogi, and Technical Sales Expert at Impeccable Solutions Pvt. Ltd. Sandhya Singh earned a Bachelor of Engineering in Information Technology from Maharshi Dayanand University from 2006 to 2010.