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Amy Grantham is a seasoned professional in customer operations and support, currently serving as a Senior Customer Operations & Support Executive at British Airways Holidays since September 2022. Previously, Amy held the role of Sales Support Manager at Planet from April 2018 to November 2020, where responsibilities included providing first-line support to key accounts, fostering relationships, and developing training programs. Amy's earlier experience includes a tenure at Titan Travel UK from April 2010 to April 2018, where a progressive career led to a Team Lead position, managing a team responsible for bespoke holiday operations, while also developing skills in management, reporting, and crisis management. Amy's educational background includes studies at Crawley College West Sussex and Oakwood Horley.