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James Gilbert has a diverse work experience spanning various roles and industries. James is currently employed as a Lead BI Analyst at Brit Insurance since June 2023. Prior to this, they worked as a Data and Analytics Manager at Generali from October 2021 to June 2023. James also held multiple positions at AXA XL, including Digital Product Owner, Data Solutions Partner, and MI Manager from 2018 to 2021. Before that, they served as an M.I Manager at AXA Corporate Solutions from 2011 to 2018. James Gilbert also has experience as a Commercial Manager at Textron Specialized Vehicles, MI analyst at Willis Insurance Brokers, Reports analyst at Worldpay, Systems Accountant at Fred. Olsen, and Premium Technician / Credit controller at Willis Insurance Brokers. James started their career as a Premium Technician at JLT Group.

James Gilbert attended Suffolk College from 1990 to 1992, where they obtained a BTEC national certificate in Business and Finance. Before that, they completed their secondary education at Kesgrave High School from 1985 to 1990. James later returned to Suffolk College to complete a BTEC National Certificate in Business & Finance. James also attended Textron University, where they focused on BLC and Green Belt studies, although the specific duration is not mentioned.