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Troy Thompson has worked in the software engineering field since 2021, when they began working as a Software Engineer at BringFido. Prior to this, they were a Software Developer at Nebraska Educational Telecommunications from 2015 to 2021. Before that, they worked as an Information-Education/Computer Specialist at Lower Platte North NRD from 1998 to 2015. From 1995 to 1998, they worked as a Public Information Specialist at Upper Big Blue NRD. Their first job in the field was as a News Assistant at the Institute of Agriculture and Natural Resources at the University of Nebraska–Lincoln from 1994 to 1995.

Troy Thompson attended the University of Nebraska-Lincoln from 1989 to 1993, where they earned a Bachelor's degree in Journalism.