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Shawn R. has been in the financial services industry for over 10 years. Shawn started in 2011 at BMO Financial Group, where they held the roles of Senior Business Analyst, Team Lead & Process Analysis - Universal Training Camp, and Helpdesk - Specialized Cards Services. In 2017, they moved to Canadian Tire Financial Services as a Senior Business Analyst. In 2020, they joined TD as a Senior Business Analyst, and in 2021 they began working at Brim Financial as Manager of Credit Card Operations.

Shawn R. obtained a Bachelor of Arts (B.A.) in Economics from McMaster University between 2005 and 2010. Additionally, in June 2021, Shawn R. completed the Confronting Bias: Thriving Across Our Differences certification from LinkedIn.