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Jillian Herstein has three years of work experience. In 2022, they began working as an Inbound Sales Representative and Sales Development Representative for brightwheel. From 2018 to 2019, they worked as a Teacher Assistant and Residential Specialist at the Texas School for the Blind and Visually Impaired. In 2019, they also worked as a Summer Camp Assistant Therapist for Spark Learning, where they facilitated camp activities for children with developmental disorders and implemented an Applied Behavioral Analysis (ABA)-based curriculum.

Jillian Herstein graduated from The University of Texas at Austin in 2016 with a Bachelor of Arts in Psychology.