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Brittany C. is a skilled User Support Specialist II at BrightView since March 2019, responsible for training end-users on company-approved applications and creating documentation for the staff while maintaining the ticketing system knowledgebase. Previously, Brittany worked as a Laboratory Data Processor, managing patient urine sample tests using Excel and two different computer systems to ensure accurate data entry. Prior to that, Brittany served as a Data Entry Clerk at Randstad USA, efficiently entering financial data and handling incoming mail. Brittany holds a Certificate of Completion in IT Support from Per Scholas and a General Studies diploma from Northwest High School.