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Lloyd Kimberley is a seasoned professional with extensive experience in customer service and operations management. Currently serving as the Customer Service Help Desk Coordinator at BrightSky Australia since April 2021, Lloyd provides vital support to customer service consultants and staff. Prior roles include National Operations Support Manager at Metcash, where Lloyd facilitated efficient communication and compliance across branches, and a long tenure at BIG W, which encompassed various positions such as NSW Regional Support Specialist and Executive Assistant to the General Manager Operations and Property. Lloyd possesses a Certificate III in Retailing and Retail Operations from TAFE NSW and a School Certificate from Jesmond High School.