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Melody Leinbach is an experienced customer service professional currently employed at BrightKey, Inc. since August 2015, where responsibilities include assisting customers with orders and inquiries, as well as data entry. Prior to this role, Melody served as a Park Ranger for the Maryland Department of Natural Resources, overseeing park operations and educational programs for eight years. An earlier career includes positions as an Administrative Support Clerk at Magellan Behavioral Health and a Biological Science Technician at Patuxent Wildlife Research Center, among other roles in animal behavior and environmental education. Melody holds a Bachelor of Science degree in Biology from Towson University, furthering a commitment to wildlife conservation and customer service throughout a diverse career.