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Ciera Addison, MBA, currently serves as the Senior Director of Operations at BrightKey, overseeing daily operations for approximately 250 employees while managing procurement, resource allocation, and financial planning. Ciera has a diverse professional background, having held roles such as Human Resources Manager and Loan Officer Assistant, along with positions in operations and human resources at various organizations, including First Home Mortgage and Target. Ciera's educational background includes a Master of Business Administration from Loyola University Maryland and a Bachelor of Science in Marketing from the University of Baltimore.