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Rachel Kay has a diverse work experience in various roles and industries. Rachel most recently worked as a Customer Success Manager at BrightEdge, where they utilized AI and machine learning to drive business results. Prior to that, they worked as an Account Manager at Buzzworthy Integrated Marketing, implementing strategies to double website revenue. Rachel also served as a Project Manager & Traffic Controller at Indispensable Marketing, specializing in helping small businesses grow through strategic digital marketing methods. Additionally, they worked as a Project Manager at Inbound Back Office, providing outsourced services to marketers and agencies. Rachel has experience in the affordable housing sector as the CMO/COO at US Housing Consultants, where they provided compliance expertise. Rachel also held a leadership position as the Director of Residential Communities and Services at Lutheran SeniorLife, focusing on the wellbeing of senior citizens. Rachel's earlier roles include Event Specialist at The Minerals, Metals & Materials Society and Sales Associate at ONS:Edge, where they worked on strategic marketing and communication strategies. Overall, Rachel has a strong background in customer success, account management, project management, and marketing across different industries.

Rachel Kay obtained their Bachelor of Science degree in Business Administration, Management and Operations from the University of Phoenix, completing their education in 2019. Additionally, they received certification in Web Design from Duda in July 2021.