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Luis Garcia has a diverse work experience, primarily focused in customer success, account management, and business development roles. Luis is currently working at Brightcove as the Director of Customer Success for the EMEA region since 2023. Prior to this, they served as a Manager of Customer Success and a Team Lead of Account Management at the same company. Before joining Brightcove, Luis worked as an Account Manager and a Business Development Representative at Brightcove. Luis also has experience as a Sales Operations Analyst Co-Op at Brightcove, where they handled various data management tasks and supported sales leadership with projects. Additionally, Luis has past experience at Banco Popular Dominicano as an Analyst in the Department of Economics, where they maintained databases, created presentations, and assisted with delivery of presentations to bank personnel.

Luis Garcia attended Northeastern University from 2012 to 2016, where they pursued a Bachelor's Degree in Economics.