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Karen Brown is an experienced Senior Product Manager at Bright MLS since March 2022, focusing on developing innovative digital products to enhance customer experience and market share through Agile methodologies. Prior experience includes serving as Technical Product Manager and Project Analyst at N2 Publishing, where Karen led cross-functional teams and provided technical support. Previous roles also encompass a CRM Implementation Consultant at Campus Management Corp and various positions in advancement services at UNC Wilmington, including Interim Director. Early career experience includes quality control supervision at Alltel Wireless and management training at Golden Corral Corporation. Karen holds an Associate's degree in Information Technology from the University of North Carolina Wilmington and an Associate of Arts and Sciences from Rockingham Community College in Computer Programming.