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Kelli Leiker is an experienced professional with a diverse background in management and technical support. Currently serving as the Senior Manager of the Back-Up Care Program at Bright Horizons since November 2022, Kelli has previously held the position of Manager of Technical Support at Alchemer from August 2021 to November 2022. Kelli's experience at ReedGroup from September 2014 to July 2021 included roles such as Operations Manager, Team Lead, Leave Specialist, and Customer Service Specialist. Earlier career highlights include serving as Office Manager at Globalsound Recording Studio and Store Manager at Justice, showcasing strong leadership and operational skills across various industries.