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Laura McCaffrey Welliver is an experienced IT Application Support Specialist currently working at VERBIO NA since January 2023. Additionally, Laura serves as a Concierge at Bridges by EPOCH, where responsibilities include scheduling and reporting for resident visits as well as screening paperwork for COVID-19. Laura has been a dedicated volunteer at the American Red Cross since December 1995, contributing across various groups, including teaching CPR and First Aid. Previous roles include post-closing positions at Promontory MortgagePath LLC and People's United Bank, customer service at CVS Health, and a Census Enumerator at the U.S. Census Bureau. At UBS, Laura held the position of Change and Release Project Manager, overseeing governance for SOX applications, while earlier experience as a Support Analyst at FDM Group included release management and production support for risk applications. Academic credentials encompass a BA in Computer Science from Manhattanville University and coursework towards a Master's in Computer Science at Iona University, alongside a PMP Certification Part 1 from the University of Connecticut School of Business.