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Akanksha Shukla has a diverse work experience spanning various roles in the field of account/project management and web application development. Akanksha is currently serving as the Director of Account/Project Management at Bridgeline since July 2021. Prior to that, from October 2019 to June 2021, they worked as the Director of Account Management at Hawksearch. At Hawksearch, they also held the position of Senior Web Application Developer from October 2017 to October 2020. Akanksha's previous experience includes working as a Web Application Developer at Americaneagle.com from October 2013 to October 2017. Akanksha also gained experience as a Software Engineer at Cerner Corporation from August 2013 to October 2013, where they were involved in web application development, test-driven development, and implementing Agile methodologies. Additionally, Akanksha worked as a Graduate Assistant at Illinois State University from August 2011 to July 2013, where they maintained the College of Education website, utilized design tools like Photoshop and Illustrator, and contributed to the National Council for Accreditation of Teacher Education (NCATE) website. Earlier in their career, they served as an Application Developer Intern at Fike & Fike Inc. from April 2012 to March 2013, gaining experience in maintenance programming using ASP.NET VB and DataSets.

Akanksha Shukla completed their education in a chronological order. Akanksha obtained a Bachelor of Computer Applications (BCA) degree in Computer Science from Devi Ahilya Vishwavidyalaya from 2007 to 2011. Akanksha then pursued a Master of Science (M.S.) degree in Information Technology from Illinois State University from 2011 to 2013.

In addition to their formal education, Akanksha Shukla obtained several certifications in the field of technology. In 2011, they became a Microsoft Certified Technology Specialist (MCTS) and also acquired certifications in Microsoft SQL Server 2008 Database Development from Microsoft Corporation. Akanksha also holds the Oracle PL/SQL Developer Certified Associate certification from Oracle and the Oracle Certified Associate certification from Oracle Corporation, both obtained in 2011.