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Balaji Balaraman possesses extensive experience in quality assurance, currently serving as a Senior QA professional at both Bridge2 Solutions and Scantron Corporation since April 2016 and July 2008, respectively. Key responsibilities include automating regression suites using Selenium WebDriver with Java, JUnit, and TestNG, along with defect tracking, hot-fix validation, feature release execution, and test documentation. Additionally, Balaji handles customer ticket support via Salesforce and ISupport, conducts customer data extraction, and manages QA team activities. Educational background includes a Bachelor's Degree in Computer Science from Sindhi College, completed between 1992 and 1995.