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Emily Bailey is an experienced professional in customer experience and communications, currently serving as the CX Operations Team Lead at Brex since August 2021, with prior roles at the company as a CX Operations Specialist and CX Specialist. Emily co-founded and directed communications for UVIC Consulting Group from July 2020 to July 2021, and contributed as a Business and Marketing Assistant at Beverly Carter Notary Public for a brief period in 2020. Emily's background includes a sales and marketing co-op position at Porton Health and leadership roles in Young Women in Business (YWiB) as Co-President and VP of Philanthropy at UVic. Additionally, Emily held the position of Director of Logistics for the Gustavson School Business Conference while studying at the University of Victoria, where a Bachelor of Commerce degree was earned, specializing in International Business and Service Management. Early work experience includes positions as a hostess at Earls Kitchen + Bar and a barista at Starbucks.