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Caitlin S. Matos-Rodriguez is an experienced professional with a background in organizational efficiency and customer service. Currently serving as a Night Custodian at the Brentwood School District, Caitlin established organizational standards that optimized workload by 50% and mentored part-time employees to ensure smooth workflow. Previously, as an Assistant Manager at JD Finish Line, Caitlin developed official documentation and improved workflow efficiency while analyzing customer preferences to enhance product offerings. Caitlin also served as a Customer Service Specialist at David's Bridal, managing customer appointments and inquiries while ensuring accurate order processing for custom dresses. Caitlin completed educational training at Careerist in early 2023.