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Sarah Bennett currently serves as the Director of Customer & Data Insight at Rochford District Council since November 2022, while also holding the same title at Brentwood Borough Council since January 2017. Throughout their tenure at Brentwood Borough Council, Sarah Bennett has progressed through various roles, including Corporate Director - Digital & Customer Engagement and Corporate Manager - Customer and Performance, where responsibilities encompassed customer service excellence and leading critical projects for the executive team. In earlier roles, Sarah Bennett was a Customer Services Manager, where leadership of a skilled team focused on delivering a superior customer experience was paramount.