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Robert Tappin is a seasoned professional in the field of information security and operations management, currently serving as the Security Operations Manager and Information Security Operations Lead at Bravura Solutions since April 2016. Robert has extensive experience in incident and vulnerability management, technical design and consultancy, and project management. Prior roles include Operations Development Manager for Network & Security at Colt Technology Services, where responsibilities encompassed service improvement, team management, and compliance with ITIL processes. Robert also held positions as Lead Security Engineer and Security Engineer in a Security Operations Center (SOC), focusing on security appliances management and team mentoring. Prior to Colt, Robert worked at Claranet as a Problem Manager and Solution Support T2 Senior Engineer, enhancing problem prevention and resolution efforts in managed services. Qualifications include JNCIA certification and ITIL v3.