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Karen founded BRAVO! in 1997. Having spent her career in facility services specializing in commercial, critical, and environmental services for Janitorial, Housekeeping and HVAC industries since 1989. With her knowledge and personal drive she was able to innovate a “customer-centric” culture that revolutionized facility services. Karen is a visionary leader, responsible for the direction, strategy and management approach for the 3,500 employees she considers her “family”. Karen has won numerous achievement awards including the EY Entrepreneur of the Year Award, 2015 Women in Construction Award along with the Distinguished Citizen of the Year Award from the Boy Scouts. Karen currently chairs the BOMA Awards Committee and has supported many boards in the past.