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Marcio Reis is a seasoned financial professional with over a decade of experience in the port terminal industry. Currently serving as Financial Coordinator at Brasil Terminal Portuário since September 2012, Marcio leads a team of 18 in managing critical financial operations, achieving significant revenue growth through optimization initiatives, and enhancing customer experience across financial services. Prior roles include Billing Supervisor & CX Ambassador, where Marcio drove efficiency in billing processes and implemented transformative projects, and Billing Leader, focusing on KPI improvements and team restructuring. Additionally, Marcio holds an MBA in Business Process Management and Digitization from FIAP and a Bachelor's degree in Business Administration from Universidade Paulista.