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Marwa EL-hamawy possesses a diverse background in business development and customer service, with professional experience at noon from November 2020 to January 2023 as a Marketplace Operation Executive focusing on Quality Control, and at Careem from January 2017 to July 2020 as a Customer Service Team Lead and Back Office Executive in the Dispute Team. Marwa is currently pursuing a Professional TPT degree at ESLSCA University, expected to complete in May 2024, and holds a Bachelor of Laws (LLB) in International Law and Legal Studies from Cairo University, where studies were completed in June 2017.