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Jessica Hollingsworth has a diverse work experience in various companies. Jessica started their career at General Motors Holden Australia Ltd in 2004 as a State Business Representative, where they managed and resolved customer disputes and investigated vehicle service and warranty information. In 2007, they joined AGL Energy as a Process & Exceptions Specialist and later became the EWOV and Tribunal Scheme Owner, responsible for resolving customer issues and improving Ombudsman complaint resolution. In 2015, they worked at Sumo Power as a Customer Care Specialist. Jessica then moved to BrandLink Australia in 2021, initially as a Customer Service Representative and later as an Account Lead. Currently, they work at eStore Logistics as a Strategic Account Manager.

Jessica Hollingsworth attended Point Gellibrand Girls Secondary College from 1995 to 2000. No degree or field of study information is provided.