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Iraia Zabala has extensive experience in account operations and customer service, currently serving in a Key Account Operations role at Rubix Iberia since May 2012, where responsibilities include comprehensive management of offers for key clients, pricing updates, and contract preparation. Previous positions include roles in finance, customer service, and administrative capacities, as well as event organization. Educational credentials include a degree in Business Management and studies in Business Sciences and Tourism from institutions in Bilbao and Deusto, respectively.