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Jon Go is a Junior System Administrator and IT Support Engineer at BrainSurf Informatics Inc since July 2022, providing remote desktop support for over 40 companies and managing Active Directory, Microsoft 365, and SharePoint/OneDrive user access. Responsibilities include project management for PC replacements, technical writing for internal documentation, file server migrations, and training new hires. Prior experience includes an Accounting Intern role at Loyola University Chicago where digital requisitions and data maintenance were performed, and a teaching assistant position with Girls Who Code to mentor young women in coding. Jon also worked as a General Merchandise Clerk at Meijer, assisting customers and managing product inventory. A graduate of Loyola University Chicago with a Bachelor's degree in Information Technology, Jon combines technical expertise with strong communication skills.