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Madison Hope Renson (Hendricks) has a diverse work experience in the field of business analysis, systems analysis, and project management. From May 2021, they have been working at Bracari as a Business Analyst, where they drive identification of requirements, develops systems prototypes, and ensures thorough quality assurance. Prior to this, they worked at the Medical University of South Carolina from October 2015 to May 2021, where they held roles as Systems Analyst II and IT Project Manager, contributing to the development, implementation, and support of clinical information systems. At Benefitfocus, they worked as a Team Lead and Application Analyst, where they maximized team performance, conducted training courses for new associates, and served as a point of contact for technical questions.

Madison Hope Renson (Hendricks) earned a Bachelor of Arts (B.A.) degree in Psychology from the College of Charleston, where they studied from 2010 to 2013. In terms of additional certifications, Madison acquired the SAFe 5 Product Owner Product Manager Certification from Scaled Agile Framework Certification Training in May 2022. Madison Hope also obtained certifications in Epic Ambulatory and Epic Kaleidoscope Ophthalmology from Epic, although the specific months and years of completion are unknown. Furthermore, Madison holds a Lean Six Sigma Yellow Belt Certification, and they are a Project Management Professional (PMP) certified by the PMI Palmetto Chapter.