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Francesca Ricciardi has extensive experience in customer care and back office functions within the finance and promotional sales sectors. Currently serving as a Customer Care professional at B&R Industrial Automation since March 2021, Francesca previously held roles at Mobile Retail Service srl, Hw-Service, Veneo srl, Ferronato Rappresentanze srl, and a law firm, where responsibilities included managing client accounts, processing orders, data analysis, and coordinating with sales teams. Francesca's education includes a Law degree from Alma Mater Studiorum – Università di Bologna, complemented by a background in scientific studies at the high school level.